What I most appreciate about Lalia is that she encourages healthy dialogue and critical thinking. And her ability to identify unconscious biases and potential “bling-spots” coupled with her willingness to have diplomatic, candid conversations created trust and a healthy, productive learning environment. The greatest value in training with Lalia is her commitment to developing high performing leaders in a honest, straight-forward and caring manner.

Lee Ann Benavidez
VP of Distribution Partnerships & Transient Sales Strategy
MGM Resorts International®