"Over the years I have been fortunate to experience Dr. Lalia Rach's unique, no-nonsense and inspired approach as facilitator, motivator, educator, collaborator and thought leader. I have witnessed, first hand, the impact and transformational effect she has on individuals, as well as organizations large and small. She has an incredible way of taking groups of people with diverging points of view, leveling the playing field and, in short order, creating a collaborative environment which allows them to move forward as a team. She's pretty amazing."

Nancy Mendelson, SVP, Branding & Communication
Loews Hotels, New York, NY

"We have asked Laila to present to Dorchester Collection’s executive & management teams on two occasions.
Laila has an enviable quality of being able to hold a room's attention through-out, with impeccable timing and ease of delivery.
Her presentations are insightful, forward thinking, delightfully humorous and more importantly stimulate much discussion”.

Paula Mercieca, Director of Sales
Dorchester Collection, London W1K 1BJ, UK

"Lalia is inspirational, humorous, and insightful. Her message of navigating through a challenging economy and rapidly evolving customer demands was right on. Our members, suppliers, and guests at our annual conference were left with enthusiasm and energy to remain focused and deal with the continuous changes that lie ahead."

John Werner, President & COO
MAST Vacation Partners

"The staff, volunteer leadership and partners of the GMCVB have benefited immensely from the knowledge and acumen Dr. Lalia Rach has shared with us over the years as a professional advisor and speaker. As a keynote speaker, Lalia is engaging, informative and has garnered more positive accolades than any speaker we have featured over the past 15 years. When discussing opportunities or challenges, Lalia knows what questions to ask and how to get to substantive and effective solutions. She has applied knowledge and experience and academic credibility. In a nutshell, she has the “wow” factor clients should be looking for."

Deb Archer, CDME, President & Ceo
Greater Madison Convention & Visitors Bureau
Madison, WI

Dr. Rach’s presentation at our 2011 customer conference was excellent—exceeded our team’s expectations and was definitely a highlight of the conference.  Your preparation prior to the engagement was spot on. You made sure to incorporate the message and theme of our conference, as well as the message from our CEO, directly into your presentation—this was truly appreciated.  Feedback from our conference delegates, hospitality industry colleagues and peers, was overwhelmingly positive.  One of the best guest keynote sessions in the history of our annual event—Thank you!

Marty Denning, Director, Marketing,
Newmarket International, Inc.